portfolio.
Elevating the Guest Journey: Designing Scalable, Personalized Experiences for 100M+ Travelers
IHG • Designed scalable, guest-centered experiences across app, loyalty, and checkout—helping drive clarity, adoption, and engagement for millions of travelers.
IHG • Guest-first design across app, loyalty, and checkout. Scaled experiences that drive clarity, adoption, and engagement.
Designing Operational Intelligence: UX for Smart Warehousing at Enterprise Scale
Honeywell • Led UX across AI-driven insights, reporting, and warehouse tools—translating complex operations into intuitive, high-performance enterprise systems.
Honeywell • Simplified enterprise tools through UX and AI. Designed smart, high-performance systems for warehouse ops.
From Surveys to Stories: Launching Momentive’s Insight-Driven Blog Platform
SurveyMonkey • Provided insight and design focused on readability, UX hierarchy, and engagement across the editorial platform supporting Momentive’s research ecosystem
SurveyMonkey • Created Reshape for better content and engagement. Focused on clarity, hierarchy, and scalable storytelling.
Fantasy Meets Wall Street:
Rebranding and Redesigning LeagueStock
Leaguestock • Rebranded and redesigned a sports-finance hybrid app—clarifying its identity, improving onboarding, and elevating performance tracking.
Leaguestock • Branded sports + finance into one bold app. Improved onboarding, tracking, and visual identity.
Empowering City Workers & Citizens: UX for Civic Field Tools & Reporting Apps
CityWorks / Centricity • Created two intuitive tools: a mobile-first field portal for city staff and a public-facing app to simplify issue reporting and civic engagement.
CityWorks / Centricity • Modernized city tools for staff and citizens. Simplified reporting and field tasks across devices.
WHAT MY TEAMS ARE SAYING
"She's quick on her feet, super creative, and great at taking requirements and feedback to make something great."
Kit Silvers, IHG, UX Architect
"Jade leads with empathy and uncovers the sentiment of the experience in order to best serve our [stakeholders and guests]"
Matthew Hensler, IHG, Global Creative Director
"Working with Jade was a pleasure. She proactively would take on initiatives to learn and support the team. "
Kelli Spinks, Honeywell, Sr. UX Researcher
“Jade is such a pleasure to work with and the improved conversion rates that result from her efforts make it even better. ”
Clarke Scott, IHG, Sr. UX Architect
"Jade always provides [a lot] of hard work and enthusiasm. We love working with Jade because she make our jobs easier!"
IBM Sales Team
"She's quick on her feet, super creative, and great at taking requirements and feedback to make something great."
Kit Silvers, IHG, UX Architect
"Jade leads with empathy and uncovers the sentiment of the experience in order to best serve our [stakeholders and guests]"
Matthew Hensler, IHG, Global Creative Director
"Working with Jade was a pleasure. She proactively would take on initiatives to learn and support the team. "
Kelli Spinks, Honeywell, Sr. UX Researcher
“Jade is such a pleasure to work with and the improved conversion rates that result from her efforts make it even better. ”
Clarke Scott, IHG, Sr. UX Architect
"Jade always provides [a lot] of hard work and enthusiasm. We love working with Jade because she make our jobs easier!"
IBM Sales Team
"She's quick on her feet, super creative, and great at taking requirements and feedback to make something great."
Kit Silvers, IHG, UX Architect
"Jade leads with empathy and uncovers the sentiment of the experience in order to best serve our [stakeholders and guests]"
Matthew Hensler, IHG, Global Creative Director
"Working with Jade was a pleasure. She proactively would take on initiatives to learn and support the team. "
Kelli Spinks, Honeywell, Sr. UX Researcher
“Jade is such a pleasure to work with and the improved conversion rates that result from her efforts make it even better. ”
Clarke Scott, IHG, Sr. UX Architect
"Jade always provides [a lot] of hard work and enthusiasm. We love working with Jade because she make our jobs easier!"
IBM Sales Team
Whether I’m collaborating with cross-functional teams or mentoring junior designers, I show up with the same energy:
Solve the real problem, push the work further, and do my best to bring something genuinely awesome into the world.
Whether I’m collaborating with cross-functional teams or mentoring junior designers, I show up with the same energy: Solve the real problem, push the work further, and do my best to bring something genuinely awesome into the world.