Faster Packing & Disposal GTP System
Faster Packing & Disposal GTP System
Faster Packing & Disposal GTP System
Role: Advanced Product Designer
Duration: 4-Week Sprint
Role: Advanced Product Designer
Duration: 4-Week Sprint
Role: Advanced Product Designer
Duration: 4-Week Sprint
Team: Sr. UX Researcher, Product Owner, Lead Developer
Stakeholders: Warehouse managers and operators
Team: Sr. UX Researcher, Product Owner, Lead Developer
Stakeholders: Warehouse managers and operators
Team: Sr. UX Researcher, Product Owner, Lead Developer
Stakeholders: Warehouse managers and operators
OVERVIEW
How might we redesign the transfer tool to help operators manage goods flow and disposal with greater speed and clarity during high-volume shifts?
How might we redesign the transfer tool to help operators manage goods flow and disposal with greater speed and clarity during high-volume shifts?
How might we redesign the transfer tool to help operators manage goods flow and disposal with greater speed and clarity during high-volume shifts?
GTP (Goods-to-Person) systems are designed to boost warehouse efficiency by bringing items to workers instead of the other way around. But when interfaces are clunky and interactions are unintuitive, even the best systems fall short. This project focused on redesigning Honeywell’s Inventory Transfer experience to help workers handle totes and damaged goods with less friction and more accuracy.
We redesigned Honeywell’s Inventory Transfer flow to make handling totes and damaged goods faster and easier—cutting down friction in busy GTP warehouse systems.
IMPACT
Packing speed and accuracy improved by 22%, reducing fulfillment time, damage processing time cut by 16%, minimizing workflow disruptions.
Packing accuracy improved by 22%, damage processing time cut by 16%
Packing speed and accuracy improved by 22%, reducing fulfillment time, damage processing time cut by 16%, minimizing workflow disruptions.
CHALLENGE
Operators scanned hundreds of products per shift, but the interface was cluttered and slow.
GTP systems were underperforming due to frustrating worker experiences:
1–2 minutes per item for basic packing workflows
Frequent errors in sorting, packing and mislabeling damaged items
Poor touchscreen usability with too many taps and unclear prompts
Manual interventions and mistakes were affecting throughput—and morale.
Warehouse workers struggled with:
Cumbersome workflows, taking 1-2 minutes per item for packing.
Increasing error rates in sorting and disposal of damaged goods.
Inefficient touch interactions, requiring multiple steps to complete a task.
DESIGN STRATEGY
Streamlined tasks, clarified labels, and removed friction in daily use
We built on the existing Inventory Transfer system to streamline Goods-to-Person workflows—where speed, accuracy, and clarity are everything.
Our approach focused on operator needs in fast-paced, high-volume environments:
Touch-Optimized UI: Designed for quick taps and gloved hands
Context-Aware Guidance: Used animations, audio, and screen cues to guide users through complex pick-and-pack flows
Quick-Action Gestures: Enabled one-touch actions for rerouting, tote requests, and damaged goods
Clarity & Visibility: Prioritized high-contrast UI and large targets to support mixed lighting and reduce fatigue
The result was a lean, action-first experience that kept workers moving without second-guessing their next step.
We streamlined Goods-to-Person flows by designing for speed, clarity, and real-world warehouse conditions:
Touch-optimized layouts for fast, gloved interaction
Cues and sounds to guide workers through hundreds of picks
Quick actions for damage, reroutes, and tote requests
High-contrast UI built for mixed lighting
The interface helped teams move faster—with less friction and more confidence.
We streamlined Goods-to-Person flows by designing for speed, clarity, and real-world warehouse conditions:
Touch-optimized layouts for fast, gloved interaction
Cues and sounds to guide workers through hundreds of picks
Quick actions for damage, reroutes, and tote requests
High-contrast UI built for mixed lighting
The interface helped teams move faster—with less friction and more confidence.
We built on the existing Inventory Transfer system to streamline Goods-to-Person workflows—where speed, accuracy, and clarity are everything.
Our approach focused on operator needs in fast-paced, high-volume environments:
Touch-Optimized UI: Designed for quick taps and gloved hands
Context-Aware Guidance: Used animations, audio, and screen cues to guide users through complex pick-and-pack flows
Quick-Action Gestures: Enabled one-touch actions for rerouting, tote requests, and damaged goods
Clarity & Visibility: Prioritized high-contrast UI and large targets to support mixed lighting and reduce fatigue
The result was a lean, action-first experience that kept workers moving without second-guessing their next step.
SOLUTION
A faster, cleaner UI that improved accuracy and throughput
A simplified, worker-first interface that handled scanning multiple items, managing damaged goods and tote transfers with clarity and speed:
Streamlined workflows
Quick-access disposal options
Clear visual and audio cues and progressive disclosures
Designed for fast touch interactions—no training required
Simplified damaged goods tracking with an intuitive UI, smart navigation, and customizable storage options—boosting accuracy and productivity on the ground.
Smart animations and audio cues turned silent errors into visible (and audible) wins.
Smart animations and audio cues turned silent errors into visible (and audible) wins.
We paired custom audio cues with animated scanner feedback to clearly distinguish between successful and unsuccessful scans. This prevented users from blindly continuing the process—reducing miscounts like scanning 9 out of 10 items without realizing an error occurred.
Simplified damaged goods tracking with an intuitive UI, smart navigation, and customizable storage options—boosting accuracy and productivity on the ground.
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